Dr. Lovich completed his undergraduate studies at Syracuse University, in New York where he graduated Magna Cum laude, followed by an internship and residency in General Surgery at David Grant Medical Center, Travis Air Force Base, California. He completed his Fellowship in Plastic and Reconstructive surgery at the Mayo Clinic in Rochester, Minnesota in 1991 where he was awarded the Karis Award by the Mayo Clinic Foundation for “exemplary performance in demonstrating caring, respect, integrity and excellence in the delivery of patient care.” Dr. Lovich spent the next 12 years as the Chief of Plastic Surgery at David Grant Medical Center with special assignments as Director of the Craniofacial Board, and Medical Director of the Ambulatory Care Unit.

Dr. Lovich has active staff privileges at ASANTE Ashland Community Hospital, ASANTE Rogue Regional Medical Center, Providence Hospital, and the Ashland Surgery Center. He is Board Certified in Plastic and Reconstructive Surgery by the American Board of Plastic Surgeons, and Board Certified in General Surgery by the American Board of Surgery. He is currently licensed in the State of Oregon.

Dr. Lovich holds active memberships in the Jackson County Medical Society, American Society of Plastic and Reconstructive Surgeons, and the Oregon Medical Society, and has performed all facets of plastic and reconstructive surgery including cosmetic, reconstructive, and hand surgery with an emphasis on natural results that make his patients look “better, not different.” Dr. Lovich resides in the Rogue Valley with his wife and their 3 daughters who collectively refer to him as exasperating!

Heather Headley, R.N., BSN

Office Manager

Heather manages our surgery center. Her bright smile brings joy everywhere she goes and we are very happy she chose to join our team. She graduated from OHSU School of Nursing with her Bachelors of Science Degree. Her commitment to providing excellent patient care is what motivates her on a daily basis and is also what makes her a highly skilled nurse in every area of the work she performs. Whether she’s in her office or in the Operating Room with the team, Heather brings a stability and sense of calm to patients and staff alike. When Heather isn’t at work she spends time with her husband Eric while enjoying the outdoors riding their Harleys.

 (541) 512-4771 ext. 111    (541) 512-0880  emr@lovichmd.com

Susana Medrano, R.N., BSN

Preop & O.R. Nurse

Susana is our O.R. Nurse. You will meet her once you’ve been scheduled for surgery in our surgery center. Susana will go over pre- and post-operative instructions and answer any questions you might have about your surgery. She is also in the O.R. providing compassionate care and making sure our patients have a positive and safe experience. Susana went to University of Portland where she received her Bachelors of Science in Nursing and Bachelors of Arts in Spanish. She grew up in the Rogue valley and returned after finishing college to be close to family. When she’s not at work, Susana has her hands full with her baby and she wouldn’t have it any other way!

(541) 512-4771 ext. 113 (541) 512-0880 susana@lovichmd.com

Heather Rubino, ST, Administrative Manager

Administrative Manager
Surgical Tech/Finance & Surgical Coordinator

Credentialing Coordinator

Heather has been with us since 2013 and is dedicated to providing excellent patient care. Heather will call you after your initial consultation to discuss the financial options with you for any upcoming surgical procedure while coordinating the best time for that procedure to take place.  Heather tries to make herself available to you by phone or email to answer any questions that might arise prior to your procedure. When Heather is out of the office she enjoys jogging, renovating her little house, and spending time with her son Emmett.

 (541) 512-4771 ext. 106    (541) 512-0880  heather@lovichmd.com

Amy Hebert, M.A.

MA/Sterile Processing Tech

Amy is our Lead Medical Assistant. She will most likely be the first Medical Assistant you see as she is responsible for doing your initial intake on the day of your consultation, getting your vitals, reviewing your medications, and taking a complete health history. Amy is also responsible for running our sterile processing department along with a number of other clerical duties. Amy has an amazing ability to connect with our patients and make their time here enjoyable and comfortable. In Amy’s off time she is enrolled in Nursing Assistant courses with the ultimate goal of becoming an R.N. in the future. Amy is originally from this area, but has recently returned to the Rogue Valley after living in California for many years. She enjoys exercising and spending time with her two daughters.

(541) 512-4771 ext. 107 (541) 512-0880 amy@lovichmd.com

Jenna Olson, M.A.

MA/Sterile Processing Tech

Jenna is responsible for patient intake on the day of your consultation, getting your vitals, reviewing your medications, and taking a complete health history.  Jenna comes to us from Minnesota where she was a Registered Dental Assistant. Jenna grew up in a small town in Minnesota and spent the majority of her summers at the cabin on the lake. In her spare time, Jenna enjoys exploring all Oregon has to offer. She enjoys working out, visiting the lakes and rivers, and spending time with family and friends.

 (541) 512-4771 ext. 112    (541) 512-0880  jenna@lovichmd.com

Priscilla Flores, M.A.

MA/Insurance Specialist

Priscilla is responsible for all of our patient’s insurance pre-authorization submissions as well as providing follow-through communication as requested. Priscilla is the insurance information resource for the office and takes great pride in getting correct timely information from your insurance company to help facilitate a complication free experience. Priscilla has also been in the medical field since 2004 and has been our Insurance Specialist/M.A. since 2009 which makes her a great resource to tap into when you have questions. When Priscilla isn’t at work she spends her time with her husband and three children vacationing and enjoying the beautiful Rogue Valley.

 (541) 512-4771 ext. 110 (541) 512-0880  priscilla@lovichmd.com

Caitlin Mercado, M.A.

MA/Sterile Processing Tech

Caitlin is now working from home and completes a multitude of tasks behind the scenes for our office. In Caitlin’s spare time she enjoys spending time with her friends, but most of all, her son.

(541) 512-4771 ext. 108 (541) 512-0880 caitlin@lovichmd.com

Hannah Anderson

Front office Receptionist

Hannah works at the front desk Monday through Thursday and is currently in training to be a Medical Assistant here in our office. Currently, Hannah processes referrals and will be there to check you in for surgery, receive your copayments, and answer any questions you might have prior to being admitted. She enjoys welcoming every patient to the office and building relationships with them. She also plans to go back to school to pursue a degree in nursing. In her free time she likes to spend time with her friends and family, along with her English bulldog Luna.

 (541) 512-4771 ext. 108    (541) 512-0880  hannah@lovichmd.com

Marquie Wiersma

Front office Receptionist

Marquie is the newest member of our team and works in our front office. Marquie will be the one to greet you as you check in and will be there to answer any questions you might have prior to surgery. She is a devoted wife and the proud mother of 2 sons who she loves more than anything in this world! Prior to joining our team, Marquie was a licensed cosmetologist for 13 years, but she’s always found the medical field fascinating and decided she wanted to pursue a career in medical. Marquie is a full-time college student, working towards her BA of Science in Psychology. She then plans to continue on to get her master’s degree. In her spare time, she enjoys spending time with her family, doing charity work, and catching up on her favorite shows.

(541) 512-4771 ext. 108 (541) 512-0880 marquie@lovichmd.com

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  • Dear Dr. Lovich, Heather R, Heather H, and Emily. Thank you all so much for the wonderful care you provided me with during my recent surgery and Dr. Lovich, thank you especially for giving me a new lease on life. 9/11/2018

  • Wonderful office staff, caring nurses, and good experience in spite of the procedure. Appreciated the follow up calls 9/5/2018.

  • Everyone was so kind and caring. Thank you, it calmed me, also the song that played “all is well with my soul” was perfect 9/1/2018

  • The fact that you seek patient reaction is unusual in my experience. My wife was very satisfied with Dr. Lovich’s skill and so am I. I always vet MD’s online. Two other plastic surgeons in Medford were entirely indifferent to my recovery. Your facility is immaculate! 8/2018

  • The staff was courteous and professional. I felt very relaxed while I was there 8/2018

  • Kelly’s commitment to my case was wonderful. I’m thankful Dr. Lovich took his time to understand my previous OP report and plan my repair accordingly 3/2018.

  • Thank you so much Heather and Kelly, you made me feel so comfortable! 1/2018

  • Wonderful and very informative doctor and staff. Also, courteous and humorous. Always a pleasure to come for an appointment. I feel like part of the family! 1/2018

  • Thank you so much Heather and Kelly, you made me feel so comfortable! 1/2018

  • Excellent care Thank you! 2/2018

  • With all visits I was immediately comfortable as if I had been a regular patient for years. All took the time the time to answer questions and we even shared in conversation, so enjoyable! 10/2017

  • Great job! Everybody, Steven Lovich, you are the best in the world! I am so happy with what you did for me. Unbelievable, Thank you all so much. 5/2017

  • This year I have had a lot of experience with different medical offices and I truly appreciate the staff in this office. They are all helpful, caring, friendly, supportive, and knowledgeable. And are totally responsive, Thank you! 11/2016

  • Nothing to improve here- it is comfortable, easy to find, staff are welcoming, friendly, and professional. Trade-offs to different departments (Scheduling, billing, preop) are smooth and convenient. I didn’t even consider another facility for this procedure 9/2016

  • Awesome experience, besides, Dr. Lovich tells good jokes, thank you! 8/2015

  • I adore this facility and would recommend it to anyone who asks about getting plastic surgery. Dr. Lovich and his staff have always made me feel comfortable and satisfied with the surgical decisions I’ve made. Putting a smile on my face for the long drive back to southern California 6/2015

  • “I was taken care of very well” 2/2015

  • Everyone at the office were very nice and explained everything so well, it left me feeling comfortable. 1/15/2019

  • Dr. Lovich is an outstanding surgeon! I found the doctor’s staff to be friendly and professional. 1/17/2019

  • This is the 2nd time I had surgery by Dr. Lovich and I’m STILL VERY PLEAED. My wife waited for me and no problems! Ms. Headley, R.N. explained everything to my wife. Dr Lovich, KEEP your nurses!! They’re Great! Thanks again, I’ll probably see you again soon. 1/17/2019

  • All the staff and the physician were professional and kind. The day of my surgery I was nervous about my procedure and the surgical nurses Natascha & Marje were caring and fun too! The surgical suite was pristine and the efforts made to ensure aseptic techniques were impressive during my recovery. I could hear the team enjoying each other’s company which made me smile. Thank you all so very much! 2/8/2019

  • The staff is very kind and friendly, especially Heather. Dr. Lovich is very confident and we knew we were in very good hands. Overall, excellent experience. 2/12/2019

  • Very nice office, very detailed information given thank you! 3/5/2019

  • Dear Dr. Lovich, I want to say thank you to you and your staff for making my decision to have this procedure so easy! Your professionalism and knowledge left me feeling confident that I was in the right hands. Your staff, every one of them were so very great. I am very pleased with the results, thank you! 4/2019

  • It was an amazingly painless procedure! Thank you 4/15/2019

  • No suggestions, just keep up the good work. Great facility and experience. 4/29/2019

  • AMAZING staff! Absolutely the best 4/25/2019

  • Good physician, good supportive staff, great experience! 5/16/2019

  • Your staff is kind and professional! 5/9/2019

  • I’ve had three different procedures and I have been pleased with all of them. I’ve recommended a friend and she too is very happy with the results, thank you!! 6/13/2019

  • Every step of the way FANTASTIC! I couldn’t be happier. 6/3/2019

  • Outstanding customer service. Some of the most friendliest staff I’ve met in a lifetime. 3 basal cell surgeries not one Complaint highly recommended for all your needs! Also everything is very clean and well presented this includes waiting room bathroom and all other areas of their building. Keep up the amazing work guys and keep smiling great job! 6/10/2019

  • Best tattoo removal in the valley. The staff are friendly and professional. Dr. Lovich does the laser tattoo removal himself with the best machine on the market. The pricing is excellent, you get a deal if you buy two sessions, and he even knocked a bit off the price for me after that. Dr. Lovich is professional and also helps during the laser treatment by chatting to take your mind off of the procedure. I have had amazing results! I had a large tattoo that has only had three treatments, and will maybe only need one more. I went to a consult with an aesthetician at a dermatology office and was quoted double the price of Dr. Lovich, and the laser treatment is not even performed by a doctor. I asked them why their pricing was not competitive and was treated rudely. In fact, they wanted to charge me $500 for one session of tattoo removal that Dr. Lovich quoted me $100 for because it had already had treatments. Definitely highly recommend Dr. Lovich for tattoo removal, I wouldn’t go anywhere else!

  • He is a very talented surgeon whom works with his patients to get the best possible desired results. 5/2019

  • They have a great team that care. I would recommend you come here for your needs. Thank you everyone at DR Lovich’s office for being so friendly & personable 👏👏 after 8 visits and 3 surgery’s I’ve grown to adore everyone here 3/2019

  • Dr. Lovich removed a lump from my forehead. I was worried that I would look like Frankenstein, but he assured me I’d be fine. The surgery didn’t hurt at all and I had almost no pain after the drugs wore off. The stitches were ugly for like two days, but a week after the surgery, I had no visible evidence that I’d had any work done. I can’t believe there is no scar at all! The whole experience was way better than I could have imagined. His staff was very friendly and highly professional. I heartily recommend these people. 6/2017

  • The staff is so professional and also very caring. Thanks to ALL for the great experience. Dr Lovich, you are amazing! Thank youvery much. 7/8/2019

  • Staff was very professional and pleasant! 7/11/2019

  • I had heard great things about Dr. Lovich from both my primary care Doctor and Son-in-law, who is an R.N. at RRMC. I strongly agree, I found Dr. Lovich to be professional, courteous, and knowledgeable. His staff are wonderful too! Everyone treated me with coutesy and respect. 7/15/2019

  • The staff was outstanding! Very polite, understanding, and courteous! 9/23/2019

  • The Valley Plastic Surgery team gave me the feeling of full confidence & professionalism. 9/25/2019

  • The service was very quick, even though there was a minor setback you managed to get me in and out in no time! 9/5/2019

  • All good and fun people! 9/25/2019

  • Your facility is very clean. The people are friendly, they make the patient feel comfortable and relaxed. No pressure! 9/11/2019

  • EXCELLENT! Beginning to end. 10/17/2019

  • Dr. Lovich is a great surgeon and his nurses were very good and attentive. 10/23/2019

  • Great and helpful staff!! 10/10/2019

  • I was made to feel comfortable and completely at ease by Dr. Lovich and his staff. Thank you for your excellent attention and treatment. 10/2019