Dr. Lovich completed his undergraduate studies at Syracuse University, in New York where he graduated Magna Cum laude, followed by an internship and residency in General Surgery at David Grant Medical Center, Travis Air Force Base, California. He completed his Fellowship in Plastic and Reconstructive surgery at the Mayo Clinic in Rochester, Minnesota in 1991 where he was awarded the Karis Award by the Mayo Clinic Foundation for “exemplary performance in demonstrating caring, respect, integrity and excellence in the delivery of patient care.” Dr. Lovich spent the next 12 years as the Chief of Plastic Surgery at David Grant Medical Center with special assignments as Director of the Craniofacial Board, and Medical Director of the Ambulatory Care Unit.

Dr. Lovich has active staff privileges at ASANTE Ashland Community Hospital, ASANTE Rogue Regional Medical Center, Providence Hospital, and the Ashland Surgery Center. He is Board Certified in Plastic and Reconstructive Surgery by the American Board of Plastic Surgeons, and Board Certified in General Surgery by the American Board of Surgery. He is currently licensed in the State of Oregon.

Dr. Lovich holds active memberships in the Jackson County Medical Society, American Society of Plastic and Reconstructive Surgeons, and the Oregon Medical Society, and has performed all facets of plastic and reconstructive surgery including cosmetic, reconstructive, and hand surgery with an emphasis on natural results that make his patients look “better, not different.” Dr. Lovich resides in the Rogue Valley with his wife and their 3 daughters who collectively refer to him as exasperating!

Heather Headley, R.N., BSN

Office Manager

Heather manages our surgery center. Her bright smile brings joy everywhere she goes and we are very happy she chose to join our team. She graduated from OHSU School of Nursing with her Bachelors of Science Degree. Her commitment to providing excellent patient care is what motivates her on a daily basis and is also what makes her a highly skilled nurse in every area of the work she performs. Whether she’s in her office or in the Operating Room with the team, Heather brings a stability and sense of calm to patients and staff alike. When Heather isn’t at work she spends time with her husband Eric while enjoying the outdoors riding their Harleys.

 (541) 512-4771 ext. 111    (541) 512-0880  emr@lovichmd.com

Heather Rubino, ST, Administrative Manager

Administrative Manager
Surgical Tech/Finance & Surgical Coordinator
Credentialing Coordinator

Heather has been with us since 2013 and is dedicated to providing excellent patient care. Heather will call you after your initial consultation to discuss the financial options with you for any upcoming surgical procedure while coordinating the best time for that procedure to take place.  Heather tries to make herself available to you by phone or email to answer any questions that might arise prior to your procedure. When Heather is out of the office she enjoys jogging, renovating her little house, and spending time with her son Emmett.

 (541) 512-4771 ext. 106    (541) 512-0880  heather@lovichmd.com

Susana Medrano, R.N., BSN

Preop & O.R. Nurse

Susana is our O.R. Nurse. You will meet her once you’ve been scheduled for surgery in our surgery center. Susana will go over pre- and post-operative instructions and answer any questions you might have about your surgery. She is also in the O.R. providing compassionate care and making sure our patients have a positive and safe experience. Susana went to University of Portland where she received her Bachelors of Science in Nursing and Bachelors of Arts in Spanish. She grew up in the Rogue valley and returned after finishing college to be close to family. When she’s not at work, Susana has her hands full with her baby and she wouldn’t have it any other way!

(541) 512-4771 ext. 113 (541) 512-0880 susana@lovichmd.com

Jim Marquart, CRNA

Registered Nurse
Anesthesia Services

Jim is our Anesthesia provider in the operating room. He brings a calming presence wherever he goes.  Jim graduated with his master’s degree from Middle Tennessee School of Anesthesia and has been a great addition to our team. Jim enjoys his work and feels rewarded when he can be part of helping someone look and feel better about themselves. In his spare time Jim likes to ride motorcycles as well as regular bicycles. He prioritizes healthy eating and fitness. He loves working in his garden along with learning Chassidus and Torah.

Priscilla Flores, M.A.

MA/Insurance Specialist

Priscilla is responsible for all of our patient’s insurance pre-authorization submissions as well as providing follow-through communication as requested. Priscilla is the insurance information resource for the office and takes great pride in getting correct timely information from your insurance company to help facilitate a complication free experience. Priscilla has also been in the medical field since 2004 and has been our Insurance Specialist/M.A. since 2009 which makes her a great resource to tap into when you have questions. When Priscilla isn’t at work she spends her time with her husband and three children vacationing and enjoying the beautiful Rogue Valley.

 (541) 512-4771 ext. 110 (541) 512-0880  priscilla@lovichmd.com

Caitlin Mercado, M.A.

Administrative Remote worker, previous Medical Assistant

Caitlin is now working from home and completes a multitude of administrative tasks behind the scenes for our office. In Caitlin’s spare time she enjoys spending time with her friends, but most of all, her children.

(541) 512-4771 ext. 108 (541) 512-0880 caitlin@lovichmd.com

Hannah Anderson

Lead Medical Assistant

Hannah works as our Lead M.A. Monday through Thursday. Hannah will take a complete health history from you at your consultation visit. She will be with you if you have an office procedure and is part of our Operating Room Team on Monday afternoons & Thursdays. Hannah is responsible for the sterile processing department in our office and completes a multitude of other back office duties. She enjoys welcoming every patient to the office and building relationships with them. She also plans to go back to school to pursue a degree in nursing. In her free time she likes to spend time with her friends and family, along with her English bulldog Luna.

 (541) 512-4771 ext. 107    (541) 512-0880  hannah@lovichmd.com

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CO2 SMART SKIN LASER

SmartSkin CO2 Laser provides anti-aging treatments such as wrinkle reduction, scar treatment and tissue tightening. Uses microthermal C02 laser technology which resurfaces and rejuvenates the skin at multiple.

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  • Dear Dr. Lovich, Heather R, Heather H, and Emily. Thank you all so much for the wonderful care you provided me with during my recent surgery and Dr. Lovich, thank you especially for giving me a new lease on life. 9/11/2018

  • Wonderful office staff, caring nurses, and good experience in spite of the procedure. Appreciated the follow up calls 9/5/2018.

  • Everyone was so kind and caring. Thank you, it calmed me, also the song that played “all is well with my soul” was perfect 9/1/2018

  • The fact that you seek patient reaction is unusual in my experience. My wife was very satisfied with Dr. Lovich’s skill and so am I. I always vet MD’s online. Two other plastic surgeons in Medford were entirely indifferent to my recovery. Your facility is immaculate! 8/2018

  • The staff was courteous and professional. I felt very relaxed while I was there 8/2018

  • Kelly’s commitment to my case was wonderful. I’m thankful Dr. Lovich took his time to understand my previous OP report and plan my repair accordingly 3/2018.

  • Thank you so much Heather and Kelly, you made me feel so comfortable! 1/2018

  • Wonderful and very informative doctor and staff. Also, courteous and humorous. Always a pleasure to come for an appointment. I feel like part of the family! 1/2018

  • Thank you so much Heather and Kelly, you made me feel so comfortable! 1/2018

  • Excellent care Thank you! 2/2018

  • With all visits I was immediately comfortable as if I had been a regular patient for years. All took the time the time to answer questions and we even shared in conversation, so enjoyable! 10/2017

  • Great job! Everybody, Steven Lovich, you are the best in the world! I am so happy with what you did for me. Unbelievable, Thank you all so much. 5/2017

  • This year I have had a lot of experience with different medical offices and I truly appreciate the staff in this office. They are all helpful, caring, friendly, supportive, and knowledgeable. And are totally responsive, Thank you! 11/2016

  • Nothing to improve here- it is comfortable, easy to find, staff are welcoming, friendly, and professional. Trade-offs to different departments (Scheduling, billing, preop) are smooth and convenient. I didn’t even consider another facility for this procedure 9/2016

  • Awesome experience, besides, Dr. Lovich tells good jokes, thank you! 8/2015

  • I adore this facility and would recommend it to anyone who asks about getting plastic surgery. Dr. Lovich and his staff have always made me feel comfortable and satisfied with the surgical decisions I’ve made. Putting a smile on my face for the long drive back to southern California 6/2015

  • “I was taken care of very well” 2/2015

  • Everyone at the office were very nice and explained everything so well, it left me feeling comfortable. 1/15/2019

  • Dr. Lovich is an outstanding surgeon! I found the doctor’s staff to be friendly and professional. 1/17/2019

  • This is the 2nd time I had surgery by Dr. Lovich and I’m STILL VERY PLEAED. My wife waited for me and no problems! Ms. Headley, R.N. explained everything to my wife. Dr Lovich, KEEP your nurses!! They’re Great! Thanks again, I’ll probably see you again soon. 1/17/2019

  • All the staff and the physician were professional and kind. The day of my surgery I was nervous about my procedure and the surgical nurses Natascha & Marje were caring and fun too! The surgical suite was pristine and the efforts made to ensure aseptic techniques were impressive during my recovery. I could hear the team enjoying each other’s company which made me smile. Thank you all so very much! 2/8/2019

  • The staff is very kind and friendly, especially Heather. Dr. Lovich is very confident and we knew we were in very good hands. Overall, excellent experience. 2/12/2019

  • Very nice office, very detailed information given thank you! 3/5/2019

  • Dear Dr. Lovich, I want to say thank you to you and your staff for making my decision to have this procedure so easy! Your professionalism and knowledge left me feeling confident that I was in the right hands. Your staff, every one of them were so very great. I am very pleased with the results, thank you! 4/2019

  • It was an amazingly painless procedure! Thank you 4/15/2019

  • No suggestions, just keep up the good work. Great facility and experience. 4/29/2019

  • AMAZING staff! Absolutely the best 4/25/2019

  • Good physician, good supportive staff, great experience! 5/16/2019

  • Your staff is kind and professional! 5/9/2019

  • I’ve had three different procedures and I have been pleased with all of them. I’ve recommended a friend and she too is very happy with the results, thank you!! 6/13/2019

  • Every step of the way FANTASTIC! I couldn’t be happier. 6/3/2019

  • Outstanding customer service. Some of the most friendliest staff I’ve met in a lifetime. 3 basal cell surgeries not one Complaint highly recommended for all your needs! Also everything is very clean and well presented this includes waiting room bathroom and all other areas of their building. Keep up the amazing work guys and keep smiling great job! 6/10/2019

  • Best tattoo removal in the valley. The staff are friendly and professional. Dr. Lovich does the laser tattoo removal himself with the best machine on the market. The pricing is excellent, you get a deal if you buy two sessions, and he even knocked a bit off the price for me after that. Dr. Lovich is professional and also helps during the laser treatment by chatting to take your mind off of the procedure. I have had amazing results! I had a large tattoo that has only had three treatments, and will maybe only need one more. I went to a consult with an aesthetician at a dermatology office and was quoted double the price of Dr. Lovich, and the laser treatment is not even performed by a doctor. I asked them why their pricing was not competitive and was treated rudely. In fact, they wanted to charge me $500 for one session of tattoo removal that Dr. Lovich quoted me $100 for because it had already had treatments. Definitely highly recommend Dr. Lovich for tattoo removal, I wouldn’t go anywhere else!

  • He is a very talented surgeon whom works with his patients to get the best possible desired results. 5/2019

  • They have a great team that care. I would recommend you come here for your needs. Thank you everyone at DR Lovich’s office for being so friendly & personable 👏👏 after 8 visits and 3 surgery’s I’ve grown to adore everyone here 3/2019

  • Dr. Lovich removed a lump from my forehead. I was worried that I would look like Frankenstein, but he assured me I’d be fine. The surgery didn’t hurt at all and I had almost no pain after the drugs wore off. The stitches were ugly for like two days, but a week after the surgery, I had no visible evidence that I’d had any work done. I can’t believe there is no scar at all! The whole experience was way better than I could have imagined. His staff was very friendly and highly professional. I heartily recommend these people. 6/2017

  • The staff is so professional and also very caring. Thanks to ALL for the great experience. Dr Lovich, you are amazing! Thank youvery much. 7/8/2019

  • Staff was very professional and pleasant! 7/11/2019

  • I had heard great things about Dr. Lovich from both my primary care Doctor and Son-in-law, who is an R.N. at RRMC. I strongly agree, I found Dr. Lovich to be professional, courteous, and knowledgeable. His staff are wonderful too! Everyone treated me with coutesy and respect. 7/15/2019

  • The staff was outstanding! Very polite, understanding, and courteous! 9/23/2019

  • The Valley Plastic Surgery team gave me the feeling of full confidence & professionalism. 9/25/2019

  • The service was very quick, even though there was a minor setback you managed to get me in and out in no time! 9/5/2019

  • All good and fun people! 9/25/2019

  • Your facility is very clean. The people are friendly, they make the patient feel comfortable and relaxed. No pressure! 9/11/2019

  • EXCELLENT! Beginning to end. 10/17/2019

  • Dr. Lovich is a great surgeon and his nurses were very good and attentive. 10/23/2019

  • Great and helpful staff!! 10/10/2019